Coronavirus. No waiting rooms. No travel. No worries.

We know that coronavirus (COVID-19) concerns may be putting you off visiting doctor’s waiting rooms at the moment. So, for an initial 90 day period, we’re giving all Aetna members free access to vHealth – a global service that provides medical consultations by telephone or by video call, from anywhere in the world.

Whether you are worried about COVID-19 or have other medical concerns, you can speak to a vHealth doctor about any aspect of your health. From now on, you don’t have to worry about catching or spreading infection, or even leaving your home. The 24/7 service is completely confidential, available in multiple languages and free to use as often as you like.

3 easy ways to book a vHealth by Aetna consultation

  1. The vHealth by Aetna app
  • Download the vHealth app from the App store or Google Play
  • Register your details and enter the access code VHEALTH90
  • Book an appointment by following the onscreen instructions
  1. By telephone
  • Call the vHealth helpline and book an appointment over the phone: +1-202-888-3462 (USA) or +44 203 695 6363 (UK)
  1. By email
  • Send your consultation request to
  • Include your full name, membership number, telephone number, preferred language and reason for the consultation
  • A response will be sent back to you within 4 hours

If you are uncertain how to login, please contact our team at Asia Summit Consulting so that we can assist you?